Contact

Have a question, request or just want to say hello? Please fill in the form below and we will get back to you as soon as possible! Please remember we are based in the UK and our time zone may be different to yours. We always aim to reply within 24 hours.

In the event that you don’t see your reply, please check your emails spam folder.

Have we Already Answered You Question in our F.A.Q?

Do you Do Custom Music Orders?

Yes we do! You can commission tracks for as little as £75. The cost involved depends on a number of factors such as exclusivity, the complexity of the piece and if the music is a buyout (yes we actually do that!).

How do I change my Password?

To change your password while logged in click here. If you lost your password click here. If you dont recive an email please check your spam folder.

Do You Provide Discounts For “insert Good Cause Here”?

Yes we do! We try our best to be a nice company! Just get in touch if you are a student, a charity or something else (we might say no, but it’s worth a try) you think deserves a discount!

If you can prove you are part of these charities: Anthony Nolan, Blood Cancer UK, Macmillan, Alzheimers or Cancer Research UK, Alzheimers Society, Dementia UK, DKMS, Leukaemia UK or BiPhoria. Licenses are automatically free for you just ask for a code to be made.

How Does Your Music Work With Content ID?

We do our best to ensure that you can monetize your videos. It’s kind of the point of the service we provide! SongTrack values honesty, and unfortunatley, due to the nature of content ID systems, it is impossible for any music library to say that you won’t have any issues, we can’t make any guarantees and won’t be held liable.

In the event (we haven’t had any issue to date) you have any problem we will attempt to help you. This situation would be very very annoying for us too! Where we are unable to help we will provide you with a free credit for a replacement track as a gesture of goodwill. We take any challenges to our copyright ownership extremely seriously and will report any infringing activity.