Have a question, request or just want to say hello? Please fill in the form below and we will get back to you as soon as possible! Please remember we are based in the UK and our time zone may be different to yours. We always aim to reply as soon as possible.
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Have we Already Answered You Question in our F.A.Q?
How do I change my Password?
Do You Provide Discounts For “insert Good Cause Here”?
Yes we do! We try our best to be a nice company! Just get in touch if you are a student, a charity or something else (we might say no, but it’s worth a try) you think deserves a discount!
If you can prove you are part of these charities: Anthony Nolan, Blood Cancer UK, Macmillan, Alzheimers or Cancer Research UK, Alzheimers Society, Dementia UK, DKMS or Leukaemia UK . Licenses are automatically free for you just ask for a code to be made.
How Does Your Music Work With Content ID?
We do our best to ensure that you can monetize your videos. It’s kind of the point of the service we provide! SongTrack values honesty, and unfortunatley, due to the nature of content ID systems, it is impossible for any music library to say that you won’t have any issues, we can’t make any guarantees and won’t be held liable.
In the event (we haven’t had any issue to date) you have any problem we will attempt to help you. This situation would be very very annoying for us too! Where we are unable to help we will provide you with a free credit for a replacement track as a gesture of goodwill. We take any challenges to our copyright ownership extremely seriously and will report any infringing activity.